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Call Global CTI at 1-800-366-1711

ShoreTel RMA Form

Generated with MOOJ Proforms Basic 1.1
* Required information.
Company Name *
First Name *
Last Name *
Email Address *
Address * Shipping Address
City *
State *
Zip Code *
Phone Number *
Select Part 1 * If the model number is not on the label on the back of the phone you can identify it by the SEV or SEVG on the top right of the label. If it is SEV it is a standard 10/100 phone. If it is SEVG then it is a 10/100/1000 Gig Phone. This only applies to model numbers IP560 and IP230. Otherwise the model number on the front of the phone is what you have.
Problem *
MAC Address * The MAC address is a 12 digit alpha numeric number printed on the label on the back of the phone. The date code is just to the right of it.
Date Code * The MAC address is a 12 digit alpha numeric number printed on the label on the back of the phone. The date code is just to the right of it.
Select Part 2 If the model number is not on the label on the back of the phone you can identify it by the SEV or SEVG on the top right of the label. If it is SEV it is a standard 10/100 phone. If it is SEVG then it is a 10/100/1000 Gig Phone. This only applies to model numbers IP560 and IP230. Otherwise the model number on the front of the phone is what you have.
Problem
MAC Address The MAC address is a 12 digit alpha numeric number printed on the label on the back of the phone. The date code is just to the right of it.
Date Code The MAC address is a 12 digit alpha numeric number printed on the label on the back of the phone. The date code is just to the right of it.
Select Part 3 If the model number is not on the label on the back of the phone you can identify it by the SEV or SEVG on the top right of the label. If it is SEV it is a standard 10/100 phone. If it is SEVG then it is a 10/100/1000 Gig Phone. This only applies to model numbers IP560 and IP230. Otherwise the model number on the front of the phone is what you have.
Problem
MAC Address The MAC address is a 12 digit alpha numeric number printed on the label on the back of the phone. The date code is just to the right of it.
Date Code The MAC address is a 12 digit alpha numeric number printed on the label on the back of the phone. The date code is just to the right of it.
Ticket Number (If Known) Global CTI Internal ticket number