Training is the cornerstone to any successful technology rollout.
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Global CTI offers comprehensive training for both end users and administrators. Deciding on components, defining a project scope, and installing the solution are all steps leading up to your first day live with your new communications platform. Often taken for granted is how your employees will be introduced to the new applications which are intended to help the entire organization communicate better, integrate desktops, connect multiple sites, and offer new and exciting applications.
Our Training Staff are qualified and certified trainers who will oversee training in a classroom environment at your sites. This will include customized classes with supporting documentation and live equipment. The goal will is always to have your staff fully prepared to use the technology you are investing in.
Administrator training gives key members of your staff the ability to maintain moves, adds, and changes to your system. This training is offered at your site and will focus on core maintenance and advanced application training. Global CTI’s commitment does not end at the initial training for your organization.
We offer several ongoing training options thru our Support Plans as well Live Webinars and Online Training Tutorials.
